Showing Employee Appreciation - By: Sheryl L. Szeinbach Ph.D

My friend received a telephone call from the company where he was employed as a part-time pharmacist. The message: Please stop by the office and pick up your 10-year anniversary package. Inside the package was a nice “thank you” letter from the Chief Executive Officer of the company, a card that was signed by several co-workers and a gift card that could be used to purchase items on-line or at any store location.

Recalling similar gestures of appreciation that occurred at certain points during his employment, he was thinking what a nice way to show employee appreciation, especially for an employee who works only part time. He did some checking and discovered that all employees were treated the same, regardless of employment status, store location, or position.

My friend also recalled that on several occasions when he went to work a co-worker informed him to stop in the break room – there’s plenty of food and snacks. “What’s the occasion?” he would ask. Someone stated, nothing special, management tries to provide meals every so often as a gesture of appreciation, but especially during holidays when extra hours are clocked.

On other occasions, he always noted how well everyone worked together as a team to get things done. In fact, his co-workers would go to extraordinary lengths to help. They worked hard, but they laughed a lot, appeared to get along, and enjoyed their work. Regardless of where he worked, employees always made him feel welcome; they did whatever they could to make him feel comfortable and part of the group.

Oftentimes during work, employees would express how much they appreciated the small things the company did to support them. These special events and other programs helped to build camaraderie, trust, and loyalty among co-workers.

The meals and snacks were viewed as an expression of appreciation and the break room served as a common meeting place for co-workers to socialize. This area also served as the hub for employees to interact with members of the management team, thus establishing an environment of trust.

When walking down the hall to the break room, he also noticed a large bulletin board that was covered with notes of recognition, gratitude, and appreciation of a job well done from follow co-workers, management and customers. Clearly, this type of recognition sends a message that employees are important! The management team cares about personal growth and development and recognizes their employees as the foundation for a successful company. Employees who are valued and recognized for their contribution are more likely to remain loyal to the company.

Before helping out this company, my friend worked for several companies. However, considering the level of support he received as a part-time employee from this company; he was there to stay.

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Author Resource : Sheryl L. Szeinbach, PhD, MS, BSPharm is professor at Ohio State University. Her PhD is from Purdue University, MS from the University of Kentucky, and BSPharm from the University of Texas, Austin.